Yes you can.
We realize that in today's market place deals are forever changing. We may miss the odd price change. If you believe that there is a better deal on the same product with the same conditions, do not hesitate to submit your price match offer.
To Make an Offer first locate your product of interest, click the more information button. This will open the Product Page of the item that you are looking at and give you information options like specs, warranties and availability.
From here simply enter the price match offer amount in the panel under the product price, and click 'Make Offer'. Follow prompts to normal completion of your order.
The price match offer will need to be Manually approved or rejected, so our Customer Service staff will get back to you promptly
NO, All products on our web site or in our showrooms are brand new with full Manufacturer's warranty.
From time to time we may have some scratch and dented models which wil be sold at a reduced price. These will be clearly labelled and will be only availale in the local warehouse delivery area or by Customer pickup from that local warehouse only.
The warranty on our products is carried by the Manufacturer and claims in the first instance should be referred to the Manufacturer's service department, this is the best method to settle on a suitable time for the serviceman to visit your home. The contact details should be in the warranty information booklet that comes with your appliance, however for your convenience please find a list of Manuafacturers and their service numbers below.
The service department will require to sight your tax invoice to prove date of purchase. If you have misplaced your tax invoice then a replacement can be retrieved from our records by contacting us via phone or by emailing email@example.com requesting a replacement invoice, please include enough details for us to select the correct invoice for you.
Should you experience problems in obtaining satisfactory service from the Manufacturer, please do not hesitate to contact our own Customer Service staff.
Should the Manufacturer's warranty have expired and you have purchased an extended warranty from us on that product, then you should ring 1800 062 782 to request service.
|Breville||1300 139 798|
|Dyson||1800 239 766|
|Fisher & Paykel||1300 650 590|
|LG||1300 542 273|
|Mitsubishi Electric||1300 651 808|
|Samsung||1300 362 603|
|Sharp||1300 13 5022|
|Sony||1300 137 669|
|Sunbeam||1300 881 861|
|Tedz Appliances||1300 438 266|
|Whirlpool||1300 363 344|
To check stock availability first locate your product of interest, click the more information button. This will open the Product Page of the item that you are looking at and give you information options like specs, warranties and availability.
Click on the availabilty tab and here you will be shown the current stock situation of the product in our own warehouse system. Should it be shown as Order on Demand we will have to check with the Manufacturer to discover their current stock on hand situation, which as you can probably imagine can change on a minute to minute basis. This is why we have the option for you to order as confirmation only without paying. We will let you know within 24 hours as to how long the supply of your order will take. We then give you the option to continue with the order or not.
The Staff at The Electric Discounter have made a commitment to offer exceptional service in all circumstances. They are encouraged to make your shopping with us as easy and pleasurable experience as possible.
If you have a complaint and you feel that the Staff of the Electric Discounter are not giving you the correct attention that you deserve, then please email your complaint with as much information as you possible to The Customer Service Manager.
When you input your credit card details there is also provision on that screen for an email address to be added. If you do add your email address there, you will be sent a receipt with the result of your payment. If the screen times out then it is unlikely that your payment has been successful.
In this case please contact the Customer Service staff by email or phone, they will be able to check the payment for you and if it has not been succesful they will be able to assist you with further instructions
Yes you can. Visit our The Electric Discounter keyword site seach page and add your keyword or phrase
After selecting the product group that you are interested in from the drop down products menu you will notice at the top of each page there are filters that you can apply firstly to select a sub category then secondly further down the page you will see that you can filter by
This allows you to trim down the product available to more easily find a product that suits your needs.
Because we do Australia Wide delivery, delivery dates depend on where you live and where the stock is. We do not want to make promises that we cannot keep.
However the commitment we that we do make is that we will confirm your order within 24 hours and at that time we will arrange a delivery date with you that is suitable to you or your money back.
Use this option to pay after confirmation if:
Click the 'Order Now - Pay After Confirmation' button above to continue with your order and you will receive a delivery confirmation. We will contact you using the details provided within 24 hours to confirm your order and make final arrangements.
To do a bank transfer or to directly deposit into our bank account - our details are as follows
Westpac Bank BSB 034 053 ACC 308 231
Please include your reference number and if you can email your payment receipt to
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